Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Lions Head, Ontario

Transmission problems

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Arctic Cat - Transmission problems
I'm very happy with the response to my transmission issue but disappointed that I had to contact Arctic Cat about a 'brand new' machine! Thank you John Last.
View full review

User's recommendation: Shop wisely and maintain warranty well.

Anonymous
map-marker Lions Head, Ontario

Transmission problems

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Very impressed with response to a concern with a transmission issue. Began corrective procedure immediately. Thankyou!
View full review
Jack H Fqr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Indianapolis, Indiana

Complaint

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Artic Cat has destroyed the family unit. The family snowmobile no longer exist.

Middle age or Seniors have no enjoyment for family snowmobile fun. The new and high cost design are cheap, extreme, and drug cultures deviance for the crazy drivers. The Artic Cat Snowmobile design has no secure back one for long lasting fads. But rather the price is so high for one person to ride.

What a waste. The family can't join to buy a two seater or family investments. It's all about money and the extreme drug culture behind the extreme and ugly snowmobile designs. Metz the CEO us the culprit.

An idiot. Cares about high price junk for extreme riding. He has destroyed the family snowmobile. Artic Cat is no longer Artic Cat.

Artic Cat Enterprises is a follower. High dollars for the drug cultured society to ride recklessly. The single rider back in the history had class, sport, and family. Now Artic Cat supports the skinny and junky snowmobile.

No meat. Just a frame with an engine. And a promise not to collapse in the snow.

It's all about money. Shame on you Metz.

View full review

User's recommendation: Don't buy Artic Cat

Jack H Fqr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint about Artic Cat

Artic Cat Enterprises have followed the crowd of high priced, extreme and cheap designs, and has promoted the drug cultured personalities for single machine extreme driving. Actually eliminating the promise of a classy seat.

Forgetting the Nuclear Family. Who once rode together on a snowmobile. The current and dangerous fad of spending 15,000 for a Frame and Engine with a Skinny Profile leads to the unsafe and unsecured ride. Promoting the human body to be the Front Bumper God Forbid to hit something.

Not too mention, the resale value of a 15,000 Skinny Minny, is valued less than half of $15,000 in one year. No longer, the middle age or the Grandpa can ride with their Grandkids. It's all about high money, ill and extreme purpose for the future disappointment of a drug cultured society to lose its high on a skinny ride. And the history of Artic Cat was the leader of the Nuclear Family.

Not no more. Thanks to an idiot. Metz.

The High Dollar CEO. It's all about money and being Skinny.

View full review

Preferred solution: Nothing09

User's recommendation: Think about what once was.

Craig Crowe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Broken boss gear

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Arctic Cat - Broken boss gear
Arctic Cat - Broken boss gear - Image 2
Hey there I have a 2014 ****cc wildcat UTV the boss gear housing on the engine side has broke. Do you make a replacement "retro" plate for this problem? Ive read its a huge issue and has been for awhile. I would rather get a retro replacement rather that split the crank and rebuild the motor
View full review
Loss:
$7000
Pros:
  • Machine looks great
Cons:
  • Broken boss gear so dosent run

Preferred solution: Let the company propose a solution

User's recommendation: Definatley check the boss gear for cracks

Haider A Ucz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Itasca, Texas

Tittle

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I paid the full amount and they said they will send me the money in six month . It Ben a year and nothing shows up
View full review

Preferred solution: I need my tittle

User's recommendation: Bad and no one even answer the phone

Donald S Kqs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Haven, Prince Edward Island

Purchased a 2019 arctic cat alterra 700 and it's been nothing but junk since we bought it

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
First of all the master cylinder was defective and the bike had no brakes, then the ignition gave out, then the power steering didn't work, then the throttle cable was defective and the bike couldn't stop after acceleration. 3 batteries in the bike. Not even 4000 km on the bike.i purchased 3 arctic cat bikes over the last 6 years and believe me it's my last.
View full review
Pros:
  • Looks amazing
Cons:
  • Unreliable
  • It is a big lemon

Preferred solution: Let the company propose a solution

User's recommendation: Don't buy Textron

James S Bcq
map-marker Ravenna, Michigan

Warranty on cooling fan

Less than 500 miles on sled and fan does not work. Frozen snow mobile is almost brand. New cat wont warranty
View full review
Cons:
  • I feel they do not care about the consumer

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t buy attic cat

Kevan B Sun

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fire hazard health hazard

Arctic Cat - Fire hazard health hazard

I contact Arctic cat / textron about this it is a recall situation they said there was nothing they could do because it already had been done and yet after they had installed their so-called patch it burned a one by one foot hole in the fire wall and is spreading melt thing firewall all over the engine and spreading heat into the cab that is so unbearable that I broke out into a sunburn type thing I was in a shirt and to three days later I was peeling all over from the top of my head through my ears my face all the way through my chest my back down to my waist my wife was suffering from heat exhaustion extremely dangerous situation I have pictures of the hole that I would love to attach to this I will be attaching it to my Facebook page and all of my clubs that I belong to on Facebook and the writing clubs I also belong to and letting everyone know just exactly how much arctic cat and Textron its really taking care of their customers and making sure let no one will buy another one I like the machine I just wish they would do something to help me

View full review
Pros:
  • I like it
Cons:
  • Textron has zero accountability a d integrity

Preferred solution: Let the company propose a solution

Anonymous
map-marker Gilmour, Ontario

They are not answer phone today because of employees training. What a *** show although they definitely need employee training

2022 thundercat. No oil in chain case. Catastrophic failure. What can I expect from dealer to rectify
View full review

User's recommendation: Stay away from arctic cat

Anonymous
map-marker Queens, New York

IMPOSSIBLE TO GET A LIVE PERSON ON THE PHONE AND THEY NEVER CALL YOU BACK

IMPOSSIBLE TO GET A HOLD OF ANYONE. A GIANT COMPANY LIKE TEXTRON AND NOBODY TO HELP YOU. ILL NEVER BUY ANOTHER ARCTIC CAT PRODUCT EVER AGAIN.
View full review

User's recommendation: STAY FAR AWAY

Anonymous
map-marker Halifax, Nova Scotia

Waiting for doors

Bought a New side by side back in may and still havent received my doors and cant get any answers from anyone
View full review
Anonymous
map-marker Wausau, Wisconsin

Looking for main harness for 08 700 H1 efi fis

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
searching for main harness which isn't available. 0486-277 My thought was your salvage yard? Any help would be appreciated. Thank you p.s. don't know why this sent me through pissed off customer. not the case here.
View full review
James B Ugi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not much help

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user May 10, 2021

belt and clutch casing waterlogged due to improper installation of gasket

Original review May 09, 2021
Arctic cat prowler that on the second time I sat in the seat it wouldn't move at all after purchasing new. Being a disabled veteran thought I would be treated better no discounts and was asked before I brought it in if I could take it to a car wash and clean it first. Would love to ask the CEO if they purchased an 80 thousand dollar truck and the second time they sat in it, and it wouldn't move if they would want another truck or was told to wash it before bringing it back how happy they would be. The company told me they wouldn't replace it, but they would hopefully fix it fix it.
View full review
Cons:
  • I feel they do not care about the consumer

Preferred solution: Let the company propose a solution

User's recommendation: Buy from a reputable company

George L Ftc

Machine break down

Bought a 2021 attic cat wildcat xx on a trip to West Virginia Im from Vermont and the clutch weight bolt broke throwing the weight thought my casing I have 4 days in West Virginia with do machine this trip cost me a lot of money not very happy
View full review
Loss:
$1000

Preferred solution: Price reduction

Mike J Dbr

No support for wild cat x 1000 engines

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have a three year old Arctic Cat Wildcat 1000 x. The oil pump failed and the engine was ruined. I just found out that Arctic Cat is no longer providing the engines so I have a 30k machine that is worthless. Every Arctic Cat owner should be aware of this and never purchase any machines with the Arctic Cat name.
View full review
Loss:
$11
Pros:
  • Nono
Cons:
  • Textron has zero accountability a d integrity
  • Arctic cat or textron should be sued

Preferred solution: Full refund

User's recommendation: Buy Honda, Yamaha, Can Am etc. Stay away from Arctic Cat period.

About

Summary

Arctic Cat Incorporated is one of the famous snowmobiles manufacturers with a work experience of more than forty years. It is headquartered in Thief River Fall, Minnesota. The company manufactures all-terrain vehicles (short as ATVs), side by side vehicles, and snowmobiles. Its products are recognizable under the Arctic Cat brand name. The company assortment also includes related parts, gears, garments, and accessories. Arctic Cat dealers’ network helps to market company products inside the United States, Canada and other continents. An independent company Cornerstone provides extended service contracts for Arctic Cat customers. The company offers owner’s manual for its products.

Arctic Cat reviews and complaints

Arctic Cat is ranked 53 out of 364 in Motorcycles and ATVs category

Area Served

USA

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article